Free shipping on orders over €50*
Free shipping on orders over €50*·Natural & organic cosmetics·Shipped within 24-48 h

Organic cosmetics shipping information in Europe

Byou Cosmétiques is committed to delivering your natural products in the best conditions across Europe. Discover our fast and secure delivery options for your organic cosmetics, niche perfumes and supplements.

Delivery times by destination

Mainland France

2 to 7 working days

Fast delivery of your natural cosmetics throughout France

French overseas territories

5 to 15 working days

Guadeloupe, Martinique, French Guiana, Réunion and Mayotte

European Union

2 to 15 working days

Usually within 7 days for your organic skincare in Europe

Important note: These delivery times are indicative and may vary depending on logistics, busy periods (sales, holidays) and customs checks. Exceptions may occur in some cases beyond our control.

Organic cosmetics shipping rates

Mondial Relay pickup point

5€ FREE from €50

Available all over Europe - Over 10,000 pickup points

  • Flexible collection 7 days a week
  • SMS/email notification
  • Secure packaging for cosmetics

Home delivery in Belgium

Variable FREE from €50

With bpost - Delivered straight to your address

  • Rate depending on destination
  • Real-time tracking
  • Careful delivery of your natural skincare

French overseas territories

17,99€ Flat rate

Guadeloupe, Martinique, French Guiana, Réunion, Mayotte

  • Free shipping from €50 does not apply
  • Single rate whatever your cart total
  • Tracked shipping

Other European destinations

Calculated By location

Rate shown automatically when you order

  • Transparent price before payment
  • Trusted carriers
  • Packaging suited to cosmetics

Tracking your cosmetics order

Once your organic cosmetics order has shipped, you will automatically receive:

  • Confirmation email with tracking number
  • SMS notifications (depending on carrier)
  • Real-time tracking of the shipment
  • Geolocation of the parcel (Mondial Relay)

Secure packaging for natural cosmetics

Our natural cosmetic products, perfumes and supplements benefit from professional packaging:

Optimal protection

Reinforced packaging to prevent knocks and leaks

Ideal preservation

Protection against heat and humidity

Eco-friendly

Recyclable and biodegradable materials

Guaranteed hygiene

Sealed, leak-proof packaging for your cosmetics

Damaged parcel or delivery problem?

If you receive a damaged parcel or have a problem with your natural cosmetics delivery:

  • Contact our customer service immediately
  • Keep all the packaging
  • Take photos of the parcel and products
  • We will handle your case as a priority

Our trusted logistics partners

Mondial Relay

European leader in pickup points

  • Over 10,000 points in Europe
  • Most open 7 days a week
  • Dedicated mobile app

bpost (Belgium)

Official Belgian postal service

  • Home delivery
  • Full national coverage
  • Real-time tracking

Specialised carriers

Depending on European destination

  • Cosmetic product expertise
  • Cold chain maintained
  • Insurance included

Our delivery commitment

✓ Careful delivery of your organic cosmetics
✓ Secure packaging that is eco-friendly
✓ Tracking included on all orders
✓ Responsive customer support 6 days a week
✓ Free replacement in case of damage
BYOU Cosmétiques
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